New market opportunities for fabricators and installers

DORMA service spectrum focuses on training and preventive maintenance

Ennepetal, Germany. The start of BAU 2009 sees the launch of DORMA’s extended range of after-sales services for its customers and market associates. In future, installers and fabricators will, through the DORMA System Partners scheme, be able to additionally train and qualify for work in DORMA’s “Interior” segment and so further expand the range of services that they offer. In the after-sales sector, this international systems supplier is also stepping up its activities in the field of preventive maintenance, thus enabling clients to optimise their operating cost planning.

“Interior” opens up new market potential
The cross-product collaboration concept adopted in the DORMA System Partners scheme remains unique within the industry. Around 700 specialist firms operating in the metal, timber, glass, electrical installation and interior outfitting segments have so far come together under the DORMA umbrella, enabling them to continually adapt to market developments with the right level of professional support. With its new product segment “Interior”, DORMA is now able to offer affiliated firms the chance of further expanding their portfolio into the private home sector. Specifically serving this new market, a comprehensive programme has been developed that not only incorporates practical sales training but also courses on how to address this new category of private clientele. more…

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