SERVICING & PLANNED MAINTENANCE

For industrial doors, shutters and dock levellers

Industrial doors servicing - Quality assurance at every step

Roller shutters, fire shutters, grilles, dock levellers, sliding and folding doors are often subject to wear and tear and accidental or deliberate damage. A damaged door can cause great inconvenience to deliveries and security systems, and result in a loss of time and money.

To resolve these problems, DORMA offers a range of service and maintenance packages tailored to suit your business, usage patterns and modernisation programme. Even if you do not have a service contract with us or have non-DORMA equipment, we can still help.

Whatever sector you operate in, one thing remains constant: your premises have to be open on time and close safely and securely when you need them to. Safety and security are our paramount concern and this is reflected in our prompt response times. DORMA employs a nationwide team of strategically located engineers, so that wherever you are, you will always receive a fast and efficient service.


The DORMA Service experience

Our quality management system that has been consistently certified to BS EN ISO 9001 since 1995. Our high standards and commitment to all aspects of Health and Safety are recognised by the achievement of ISO OHSAS 18001:2007, and our commitment to the environment with ISO 14001:2004.

DORMA has gained four major H&S accreditations; Altius Elite Vendor, Constructionline, SAFEcontractor and Contractor Health and Safety (CHAS). We also have Human Focus and Reset accreditation.

Responding to your business

When you choose DORMA, you are choosing a partner you can trust, with unrivalled industry experience enabling a first class customer experience through best practice standards. Working closely with our customers to understand each individual situation is imperative to our success.

Complete service solution

Your Account manager will customise a one-stop shop service solution for all your assets and sites, covering maintenance and repairs to existing doors as well as new equipment upgrades. Customers with multiple sites and extensive equipment portfolios will benefit greatly in time and management expense by dealing with a sole supplier who is familiar with all site requirements.

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